Based on 1060 reviews
Great service provider for over 30+ years now. Very dependable & never any issues.
John A. did an excellent job! He was competent, professional and a nice person to have around. Thanks Burns &McBride!
The office personnel were pleasant and accommodating. Jake, the HVAC tech was knowledgeable, professional and explained everything that he did.
Job well done.
Very professional. On time. Thoroughly checked ac unit and repaired.Love ❤️ burns and McBride
He needs to order a compatible sensor and will be back when the part arrives.
Andrew Reid is an excellent technician. He took the time to throughly diagnose and resolve several issues with our air handler. Highest recommend!
Experienced and professional.
Richard was on time for the appointment and very patiently explained to me the details of my home thermostat.
The technicians that come to your home are always prompts dedicated and professional
Friendly, courteous representative who explained his findings clearly, and quickly repaired an issue
Great same day service!!Thank you!!
As usual great service!! I love the professionalism that this company has each and every time.
12/19/22 Drew McKinney answered the call promptly and made repairs to our heater. He was courteous, efficient and thorough replacing the igniter and gas regulator and testing the operation. It took approximately 9 hours to bring up the house temperature 20°. Drew did the original installation years ago and Burns & McBride has maintained it very well. ⭐⭐⭐⭐⭐Burns & McBride sent Tom to service our home heater and replace the igniter which had to be adapted to properly install. He got the unit functioning and pointed out some other issues that needed attention after a thorough testing. Tom earned an A+ from me. I highly recommend Burns & McBride and their services. 😊 Thank you! 😊Matt M. Serviced our AC and repaired a cracked hose. He was very careful during the pandemic and worked well. Another A+ from me.06/12/2020 Dave G. had the AC covers off and and unclogged the pump in a jiffy. He changed the level of the drain. It's not leaking now. He was prompt, courteous and efficient. I'm very pleased with Burns & McBride service. He could use some knee pads on hard, rough surfaces.11/20/20 Ryan checked out our heating system on our maintenance contract. He also was prompt, courteous and efficient. No problems were discovered. We're ready for the cold weather in spite of global warming.6/24/21 Chris checked out our A/C system and cleaned out the pump reservoir to stop condensation from leaking onto the floor. He was prompt, courteous and efficient.6/30/21 Drew and Tanner levelled and tightened the water tray to stop condensation from overflowing onto the floor. Another five star service call. ⭐⭐⭐⭐⭐10/1/2021 Ryan came to do the cold weather maintenance checkup. All is well. Thank you.6/20/2022 Kevon checked out our A/C system and performed seasonal maintenance. He was courteous, efficient and thorough. Everything is clean.9/16/2022 Jesse Brown checked out our A/C system and performed seasonal maintenance. He was courteous, efficient and thorough. Everything is clean.12/1/2022 Ryan came to do the annual heater maintenance. Everything is working fine. Thank you for efficient and thorough service.7/25/2023 Chris Kelch and Nick Kamenc performed A/C maintenance and checked everything thoroughly. They found a capacitor that was reading low and replaced it while on site and the unit was already open saving us a service call later. Another five star experience. ⭐⭐⭐⭐⭐11/13/2023 Kevon Mason did the annual heater maintenance. He recommended a surge protector and installed it quickly. Thank you for the great service. ⭐⭐⭐⭐⭐
Tech Dave Gorman did an excellent job today servicing my furnace and making recommendations on how to improve it's performance and longevity.
Excellent professional and timely.
Jake the service rep called to tell us he was on the way. He came promptly, serviced our heater and told us all he did. Great experience.
Highly recommend, will use again. Replace two 3 ton HVAC units
Drew was very professional and pleasant.
Well I hade no heat last night or this morning The temperature in my house was 56 I called B& McBride they were oy to my home within 45 Fixed the problem an I am now freezing The teak Jack was fantastic
Jesse was great! Extremely prompt, thorough, and professional. I’ve had a few other companies visit recently and he was the best by far! Definitely would recommend.
We just had an HVAC system installed. We were happily surprised with the knowledge of the sales staff and the installers. Top notch work!
Great service. Reid arrived on time and did an excellent job explaining the problem and how to resolve.
Professional and polite. On time and informative.
Dave came and was very thorough. Very satisfied.
I've never had a bad experience with Burns and McBride. They service an ancient oil heater and have always been honest about what it can do
On time,Respectful I appreciate what he did
Jesse is awesome. Very professional and high attention to quality. Takes time to clearly explain everything
9/6/23: So one minute we’ve got a slight drip coming from the HVAC unit in our basement. The next thing we know the floor is covered in schlub. We called Burns and McBride and the same day, they sent out Jack, who came out right away stopped the leak immediately, diagnosed the issue, and some damage that our neglect of that little drip had caused. Explained our options, pricing, and further steps for the future very clearly and professionally. Got the parts to finish the job and had everything completed the same day really we couldn’t ask for better. Thank you, Burns and McBride, and thank you Jack! Our house will be in your hands from now on.10/19/23: Signed up for B&McB's Home Care package, and today was our free heating system check up. Jack was sent out again, which is nice, because he already knows our house and HVAC system. He was on time to the minute, did a thorough inspection of our heater, a few screws tightened here & there, and gave us the the thumbs-up for the winter. Jack was as always, kind and professional. Thanks, gang!
Technician Dave Gorman from Burns & McBride called 15 minutes after contacting them stating that he was on his way. Dave was extremely nice and was in and out with my service.
Burns & McBride’s service has been absolutely stellar, rescuing me from a disastrous Mitsubishi mini-split installation by another contractor that left me without heat just as temperatures turn frigid. Everyone involved, from the top down, has been responsive and diligent in rectifying this calamity. I can’t recommend them highly enough.
He was professional
Jesse was pleasant, professional and explained all the work he did.
It was Oscar who responded. He taught me about our new heat pump, things I didn't know. Very helpful.
The four young men who did the installation were superb. Efficient and very professional.