12/19/22 Drew McKinney answered the call promptly and made repairs to our heater. He was courteous, efficient and thorough replacing the igniter and gas regulator and testing the operation. It took approximately 9 hours to bring up the house temperature 20°. Drew did the original installation years ago and Burns & McBride has maintained it very well. ⭐⭐⭐⭐⭐Burns & McBride sent Tom to service our home heater and replace the igniter which had to be adapted to properly install. He got the unit functioning and pointed out some other issues that needed attention after a thorough testing. Tom earned an A+ from me. I highly recommend Burns & McBride and their services. 😊 Thank you! 😊Matt M. Serviced our AC and repaired a cracked hose. He was very careful during the pandemic and worked well. Another A+ from me.06/12/2020 Dave G. had the AC covers off and and unclogged the pump in a jiffy. He changed the level of the drain. It's not leaking now. He was prompt, courteous and efficient. I'm very pleased with Burns & McBride service. He could use some knee pads on hard, rough surfaces.11/20/20 Ryan checked out our heating system on our maintenance contract. He also was prompt, courteous and efficient. No problems were discovered. We're ready for the cold weather in spite of global warming.6/24/21 Chris checked out our A/C system and cleaned out the pump reservoir to stop condensation from leaking onto the floor. He was prompt, courteous and efficient.6/30/21 Drew and Tanner levelled and tightened the water tray to stop condensation from overflowing onto the floor. Another five star service call. ⭐⭐⭐⭐⭐10/1/2021 Ryan came to do the cold weather maintenance checkup. All is well. Thank you.6/20/2022 Kevon checked out our A/C system and performed seasonal maintenance. He was courteous, efficient and thorough. Everything is clean.9/16/2022 Jesse Brown checked out our A/C system and performed seasonal maintenance. He was courteous, efficient and thorough. Everything is clean.12/1/2022 Ryan came to do the annual heater maintenance. Everything is working fine. Thank you for efficient and thorough service.7/25/2023 Chris Kelch and Nick Kamenc performed A/C maintenance and checked everything thoroughly. They found a capacitor that was reading low and replaced it while on site and the unit was already open saving us a service call later. Another five star experience. ⭐⭐⭐⭐⭐11/13/2023 Kevon Mason did the annual heater maintenance. He recommended a surge protector and installed it quickly. Thank you for the great service. ⭐⭐⭐⭐⭐

Brian Grue

1699917728

Tech Dave Gorman did an excellent job today servicing my furnace and making recommendations on how to improve it's performance and longevity.

Alvina Quintana

1699894213

Excellent professional and timely.

Earl White

1699555068

Jake the service rep called to tell us he was on the way. He came promptly, serviced our heater and told us all he did. Great experience.

C B

1699479434

Lauren Hayes

1699387417

patrick mancari

1699376402

Highly recommend, will use again. Replace two 3 ton HVAC units

Debbie Preston

1699374795

Tony Laveglia

1699352089

Drew was very professional and pleasant.

Paul Griglione

1699107346

Well I hade no heat last night or this morning The temperature in my house was 56 I called B& McBride they were oy to my home within 45 Fixed the problem an I am now freezing The teak Jack was fantastic

Angelo Sardo

1699021911

Keith Kemp

1698953322

Jesse was great! Extremely prompt, thorough, and professional. I’ve had a few other companies visit recently and he was the best by far! Definitely would recommend.

Marie-Anne Aghazadian

1698933231

We just had an HVAC system installed. We were happily surprised with the knowledge of the sales staff and the installers. Top notch work!

Charles Baldwin

1698930513

Great service. Reid arrived on time and did an excellent job explaining the problem and how to resolve.

Emmett Speicher

1698860650

Professional and polite. On time and informative.

Allen A

1698782020

Dave came and was very thorough. Very satisfied.

1698425909

1698172423

1698160731

1698151911

1698085094

I've never had a bad experience with Burns and McBride. They service an ancient oil heater and have always been honest about what it can do

dorell pryce

1697852149

On time,Respectful I appreciate what he did

John Shearer

1697808197

Jesse is awesome. Very professional and high attention to quality. Takes time to clearly explain everything

Beth Wasek

1697721524

9/6/23: So one minute we’ve got a slight drip coming from the HVAC unit in our basement. The next thing we know the floor is covered in schlub. We called Burns and McBride and the same day, they sent out Jack, who came out right away stopped the leak immediately, diagnosed the issue, and some damage that our neglect of that little drip had caused. Explained our options, pricing, and further steps for the future very clearly and professionally. Got the parts to finish the job and had everything completed the same day really we couldn’t ask for better. Thank you, Burns and McBride, and thank you Jack! Our house will be in your hands from now on.10/19/23: Signed up for B&McB's Home Care package, and today was our free heating system check up. Jack was sent out again, which is nice, because he already knows our house and HVAC system. He was on time to the minute, did a thorough inspection of our heater, a few screws tightened here & there, and gave us the the thumbs-up for the winter. Jack was as always, kind and professional. Thanks, gang!

Michael Rothaupt

1697650595

Robert Dobies

1697464544

Technician Dave Gorman from Burns & McBride called 15 minutes after contacting them stating that he was on his way. Dave was extremely nice and was in and out with my service.

sam vaughan

1697411395

Burns & McBride’s service has been absolutely stellar, rescuing me from a disastrous Mitsubishi mini-split installation by another contractor that left me without heat just as temperatures turn frigid. Everyone involved, from the top down, has been responsive and diligent in rectifying this calamity. I can’t recommend them highly enough.

Pat Klous

1697328926

He was professional

Horace Cole

1697327535

Jesse was pleasant, professional and explained all the work he did.

R K - Pop Greevy

1697325017

Gerald Weaver

1697228919

It was Oscar who responded. He taught me about our new heat pump, things I didn't know. Very helpful.

Donna DeLaurentis