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Maintenance Plans

Choose the plan that’s right for you.

Whether it’s preventive maintenance to prolong the life of your systems, prevent breakdowns, reduce overall energy usage, repair coverage to help minimize cost when something breaks, or 24/7 emergency service, Burns & McBride has a plan for you.

Our first plan, Essential Maintenance, is designed to keep your home comfort in good shape year-round. Under-serviced heaters and A/C units will lead to lower performance and eventual breakdowns. With the Essential Maintenance plan, you’ll have a top area technician service the unit once per year, and leave you with a Report Card detailing the unit’s performance and condition. Many homeowners ask about our service visits. What do our techs do on those annual check-ins? More than most think. Here is a full checklist that lists what is to be tested, inspected, and cleaned on each visit (see page 2). 

The True Comfort Plan is designed to give homeowners total peace of mind when it comes to their home comfort systems. Residents get all of the benefits of the Essential Maintenance plan, plus a suite of other bonus services: 24/7 Repair Service Availability if something breaks in the middle of the night, Priority Service during busy periods, and Exclusive Discounts on Parts & Labor are just a few of these extra benefits.

Essential Maintenance

When you sign up for Essential Maintenance, you get:

  • Annual Preventive Maintenance Visit Regularly scheduled maintenance on your heating or air conditioning system can reduce breakdowns by as much as 95% and lower utility bills. We’ll perform them for you like clockwork, on a regular schedule
  • True Comfort Report Our exclusive written “Report Cards” will assure you that your energy dollars are being used as wisely as possible.
  • Repair Service Availability We’ll be there to help with any of your repair needs Monday-Friday during regular business hours.
  • Extended Warranty Maintenance Requirement This plan satisfies the annual maintenance requirement of most extended HVAC warranties.

You can see a printable summary of our Essential Maintenance Plan here. This plan is available in all of our regular service areas – all of Delaware and surrounding parts of Maryland and Pennsylvania.

True Comfort

Benefits include all of those listed for Essential Maintenance Plan plus…

  • 24-7 Repair Service Availability We’ll be there for you during an emergency to keep you family comfortable and safe.
  • 15% Discount on Any Required Parts/Labor You will receive a 15% discount off the bottom line for our heating and air conditioning services for as long as our True Comfort relationship remains in effect.
  • 100% 60-Day “We Missed It” Guarantee We guarantee that if our technician’s maintenance visit misses a necessary repair – we will return to fix it – at no cost to you, for sixty days from the original call.
  • Priority Service You are our priority! You can jump to the head of the line when you call! Your job will be scheduled ahead of others. This applies to routine and emergency calls.

You can view the printable details on the program here. As with the Essential Maintenance plan, True Comfort is available in all of Delaware and surrounding parts of Maryland and Pennsylvania.

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