When your boiler and radiator aren’t working properly, a Burns & McBride technician can get it working again at optimum efficiency. Boilers are difficult to fix. Fortunately, we have extensive experience servicing them and provide a warranty on all of our repair work.
The best way to keep your costs down is to perform regular maintenance on your system. Most problems that occur with your boiler are “nickel and dime” expenses that will add up. It’s always less expensive and less of a hassle to try and repair your boiler than it is to replace it. Boilers can last 20 years or more and by keeping it in working order, you won’t find yourself in a cold shower facing an emergency situation to get your boiler fixed. Some insurance companies offer “boiler insurance” that can help you alleviate the costs and maintenance costs accrued. Most boiler technicians will charge by the hour and you may miss a day of work in order to let the repairman in.
Boiler Repair Visits
During a visit, our technician will diagnose the issue and get it fixed. If the boiler is old or there are problems beyond repair with your heater, our technician may recommend new equipment. Often times, though, a poorly performing boiler can be serviced to live much longer than the average system life. You can lean on our technicians and salespeople to help inform your decision.
Reliable Boiler Service & Technician Team
An extensive team of boiler technicians means you get emergency service quickly – even at 2:00 in the morning! Because we have a large service team, we usually have someone right in your neighborhood that can respond to your broken boiler call promptly, typically in less than two hours. Our technicians work around-the-clock so you get great service, no matter the time of day or night! If you have a home comfort emergency, we have a serviceman ready to help. We’re not just “on-call,” we’re “on-the-job!”. This is very different from other companies who believe 24-hour service means they will respond to your call within 24 hours.
Training and Safety
At Burns & McBride, we take training, quality of service, and safety seriously. Each of our experienced service technicians receives up to 80 hours of classroom training on new equipment and repair techniques each year. All personnel participate in our various safety rewards programs to ensure they perform their jobs with an eye towards safety and comply with our exacting standards.
All brands and types of Boilers
We service all brands of heat pumps. Regardless of make or model, our highly-trained technicians can service the equipment. We also offer several different Service Plans for you to choose from. Your Burns & McBride technician will be happy to explain each of the plans so you can choose which is best for you.
Same Day Service/Flexible Scheduling
Our goal is to handle every emergency call quickly and efficiently. We will schedule service on a day and time convenient for you. Most service calls are handled on the same day.
Late Nights, Weekends, And Holidays
Most companies close up and go home at 5 PM. Unfortunately, your heater, air conditioner, or water heater doesn’t know that. Service is available for your emergency needs 24 hours a day, 7 days a week, 365 days a year.
We charge by the job, not by the hour and we’ll tell you the price before we begin the work.
When we fix something, we guarantee that repair for 5 full years… NO QUESTIONS ASKED! And if you have our True Comfort Plan and we tell you the system is good to go, we will provide a 60-day warranty on EVERYTHING.
Respect for You, Your Home and Property
Our repair technicians carry shoe covers and will always treat your home as if it were their own.
Our repair technicians take the same pride in the way they look as they do in how they complete the work in your home.
Your Security and Peace of Mind
Our repair technicians wear I.D. badges, are background checked and drug tested for safety and protection.
Modern equipment is increasingly technical. All of our technicians are required to attend weekly technical training sessions. to keep up-to-date on new equipment, repair, and installation techniques. Training is held in our state-of-the-art center and conducted by our own N.A.T.E. Certified Trainer. By the way, please feel free to visit.
Your repair technician will arrive fully loaded with all the tools, parts and equipment he needs to repair your system right. No time is wasted going back to the shop or to the hardware store.
100% Customer Satisfaction
If you are not 100% satisfied with your service, we’ll do whatever it takes to make it right.
Experienced & Certified Repair Technicians
We are very proud of the work our technicians do each and every day. They have been providing dependable, award-winning service since 1949 – we are proud to say that they have been the recipients of a number of national awards. Each of them carries the tools and instruments required to put your boiler in the best possible shape including a sophisticated analysis tool known as a digital combustion analyzer to make sure your boiler is running at peak safety and efficiency. Plus, they attend in-house technical – not sales – training twice a week.