The repairman was knowledgeable and straightforward. He was polite and courteous even when I got a bit testy. He actually did not recommend that we replace the heat pump. He said it was well worth the repair. Thanks for a great tech.
01:41 16 Aug 18
I first was met by Steve, for a estimate of a new AC and heater install, he arrived on time and evaluated my existing set up and gave me some choices for the new system, he was very professional, informative, answered all my questions, and I was amazed that he was able to give me estimates on the same day!
Dominic and Kevin, the field techs, arrived on time, very friendly and did their work in a professional manner, they went beyond my expectations and I am very please with my new system. I highly recommend Burns & McBride and will use them in the future.
17:54 15 Aug 18
David of Burns and McBride did a very thorough maintenance of our Air conditioning unit. We are very pleased with our Comfort care service of both Heater and AC.
We have referred a friend who is looking to switch out their old oil tank to Burns and McBride. His name is Shawn O’Neil, hope he gives you his business, he will not be disappointed.
14:56 15 Jul 18
John A was prompt, professional, friendly and informative!! And of course fixed my AC quickly which is much appreciated. Will continue to use Burns and McBride for my heating / cooling needs as I have for many years!
David L was here this week for scheduled maintenance on my air conditioner system! He was personable, professional , efficient and a pleasure to meet. Another great experience with Burns and McBride- thank you!
13:53 12 Jun 18
I had Chris come out today to perform maintenance on my AC unit. Chris called me to let me know he was on the way, letting me know where he was coming from and how long it should take him. He arrived promptly. Chris was courteous and professional advising me of the services he was completing and what he was looking for. He also let me know about the maintenance for the heater/furnace. He was very helpful and knowledgeable. I am VERY pleased with the high quality of customer service I received!
We asked our customers what they wanted from a supplier. They wanted a particular type of plan. A plan that’s not just better, it’s simply complete AND GUARANTEED to be the best! Industry studies show last year the typical homeowner spent about $235/month on heating their home (including maintenance). But what do you really get for that? “Not enough!” Until now…
Burns & McBride Oil has installed thousands of tanks over 60 years – we know how to do it and do it right. This program is designed to help you relax knowing your heating and air conditioning systems are maintained on a regular schedule and emergency repair service is available 24/7 by trained Burns & McBride professionals.
A series of guarantees you won’t find anywhere else:
Best Value Guarantee: We guarantee the Simply Complete program offers the best overall value in oil/HVAC home comfort available on the market. If you can match our complete offering for less, complete and return the claim form to our office. We will then credit your account the difference, PLUS 10% to be used for your future purchases.
“No Run Out” Guarantee: We guarantee it – and back it up with a free tankful of oil if you should run out of oil because of us. We can do this because of our state-of-the-art scheduling software and fleet of company owned and operated delivery trucks.
“No Spill” Guarantee: Our delivery technicians are trained, monitored and rewarded for clean deliveries to homeowners. If there is ever a delivery-related spill, we will clean it up and credit your account $200 for the inconvenience.
TankGuard (TM) Guarantee: Simply Complete customers don’t have to worry about the cost of replacing their tank. If your tank needs to be replaced, we will replace and remove your old tank – as well as transfer any available oil – at no cost to you!