Industry studies show last year the typical homeowner spent about $210/month to heat their home and maintain their heating and cooling systems over the year*.
We asked our customers what they wanted from a supplier.
Quite simply they want the highest quality at the best value, which is why we designed the best and most straightforward program in the industry...
Here's what our customers said...
"I want to KNOW my HVAC is maintained correctly"
Our True Comfort coverage ensures that if we missed it,
we'll fix it for free – guaranteed!
Relax knowing your HVAC systems are maintained on a regular schedule, and emergency repair service is available 24/7, by trained Burns & McBride professionals. You can enjoy true peace of mind about your home comfort because you have all these valuable benefits:
- Two annual preventive maintenance visits - one for your heater and the second for your A/C system
- 24/7 emergency service
- 15% discount on any required parts/labor
- Priority service
- On-time service
- Upfront pricing
- True Comfort Report
- Repair assurance
- The job done right the first time with our 100% Satisfaction Guarantee
- 100% 60-Day "We Missed It" Guarantee
Call for complete program details.
"I want to KNOW that I'll always have oil in my tank"
Never worry with automatic delivery including a "No Run Out Guarantee"
We guarantee it - and back it up with a free tankful of oil if you should run out of oil because of us. We can do this because of our state-of-the-art scheduling software and fleet of company owned and operated delivery trucks.
“I want to NEVER have an oil accident on my property...”
We promise you're protected with our "No Spill Guarantee"
Our delivery technicians are trained, monitored and rewarded for clean deliveries to homeowners.
If there is ever a delivery-related spill, we will:
- Clean it up
- Credit your account $200 for the inconvenience if a spill should occur due to our error.
"I DON'T want to worry about my tank leaking"
Rest easy with our TankGuard™ Guarantee**
Simply Complete customers don't have to worry about the cost of replacing their tank. If your tank needs to be replaced, we will replace and remove your old tank - as well as transfer any available oil - at no cost to you! Burns & McBride Oil has installed thousands of tanks over 60 years - we know how to do it - and do it right.
** This plan does not cover underground tanks or environmental damages. Call for complete details.
"I want to KNOW I'm not paying too much"
We promise the best overall value in oil / HVAC home comfort
available on the market.
We guarantee the Simply Complete program offers the best overall value in oil/HVAC home comfort available on the market.
If you can match our complete offering for less, complete and return our claim form to our office. We will then credit your account the difference PLUS 10% to be used against your future purchases.
All of this equals our Best Value Guarantee.
† Call for complete program details. Please review our general terms and HVAC terms of coverage. * Based on typical annual usage of 650 gallons and USEIA data during the 2010-2011 heating season, plus a maintenance plan on a heating system, A/C and water heater.Automatic oil delivery requires a delivery commitment until May 2012, and is subject to an early termination fee. Additional terms and conditions apply, please visit our web site at www.burnsandmcbride.com or call us at 302-656-5110 for complete details.