We are a service company. Our job is to maintain your equipment properly, repair it promptly and correctly, and help you to decide when it is time to replace it. In short, we are here to make your home comfortable, for life! You will also receive a 100% Satisfaction Guarantee that states if you're not happy with the quality of our work, we'll do whatever it takes to make it right - NO QUESTIONS ASKED.

You will receive a 15% discount off the bottom line for our heating and air conditioning services for as long as our True Comfort relationship remains in effect.

Recommended by manufacturers and utilities alike, regularly scheduled maintenance on your heating and air conditioning system can reduce breakdowns by as much as 95% and lower utility bills by 30%. We'll perform them for you like clockwork, on a regular schedule.

We guarantee that if our technician's maintenance visit misses a necessary repair - we will return to fix it - at no cost to you, for sixty days from the original call.

You are our priority! You can jump to the head of the line when you call! Your job will be scheduled ahead of others. This applies to routine and emergency calls.

You'll never have to wait hours for a Burns & McBride Home Comfort technician to arrive at your home. Calling Burns & McBride Home Comfort means you can get an appointment scheduled when it's convenient for you and your family. We complete 99% of all service calls the same day. And with Burns & McBride Home Comfort's ON-TIME GUARANTEE, you can bank on it that we will arrive at the time we promise. When you schedule a service call, we can give you a specific time that our technician will arrive at your home or place of business, along with a guarantee that if we're even one minute late, we will credit up to $300 towards your service or your account.

The average technician at Burns & Mc Bride Home Comfort has over 14 years of hands-on experience solving home comfort problems and receives over 150 hours of training each year. (According to a recent national survey, the average technician at most companies has only three years of experience.) Our technicians have the experience and training to evaluate your problems quickly and fix things right the first time. Our technicians have passed a series of national tests known as NATE to assure that they have the technical knowledge you need.

With Burns & McBride Home Comfort, there are never any hidden charges or last minute add-on fees. We charge by the job, not by the hour. And Burns & McBride Home Comfort technicians will always tell you the price before they begin work and give you options so you can make a wise decision for you and your family.

We are a service company and are available 24 hours a day, 7 days a week for heating or cooling emergencies. For non-emergency calls the Burns & Mc Bride Home Comfort Call Center is open until 11 PM, Monday through Friday and all day Saturday and Sunday so you'll never have to leave a message. We will also call you 30 minutes in advance of your service technician's arrival so you don't have to waste your valuable time waiting or worrying.

Your Burns & McBride Home Comfort service technician will arrive in a truck that is completely stocked with all the necessary tools, equipment and materials to do the job. No time will be wasted going to a hardware store or back to the shop in order to get the proper parts and supplies.

Your True Comfort agreement can be transferred to your new home and to the buyer of the home if you sell your home!

Using sophisticated instruments we will test the performance of your home comfort system whenever we visit your home. Our technician will share the results of these tests with you and give you our exclusive written "Report Card" to assure you that your energy dollars are being used as wisely as possible. We want to help you Use Less and Save More.

For even more protection, you can purchase additional coverage which covers 100% of the cost of any repairs to your heating or air conditioning system. (Some conditions apply.)

With True Comfort, we make your systems our top priority. We'll call you and schedule your heating or air conditioning system tune-up so you don't have to worry about it.