Burns & McBride Home Comfort is a founding member of the Delaware Better Business Bureau with a rating of A+ and is fully licensed and insured for your safety and protection.

We are a service company. Our job is to maintain your equipment properly, repair it promptly and correctly and help you to decide when it is time to replace it. In short we are there to make your home comfortable, for life! You will also receive a 100% Satisfaction Guarantee that states if you're not happy with the quality of our work, we'll do whatever it takes to make it right - NO QUESTIONS ASKED.

The average technician at Burns & Mc Bride Home Comfort has over 14 years of hands- on experience in solving home comfort problems and receives over 150 hours of training each year. (According to a recent national survey, the average technician at most companies has 3 to 5 years of experience.) He has the experience and training to evaluate your problem quickly and fix it right the first time. Our technicians have passed a series of national tests known as NATE to assure that they have the technical knowledge you need.

You'll never have to wait hours for a Burns & McBride Home Comfort technician to arrive at your home. Calling Burns & McBride Home Comfort means you can get an appointment scheduled when it's convenient for you and your family. We complete 99% of all service calls the same day. And with Burns & McBride Home Comfort's ON-TIME GUARANTEE, you can bank on it that we will always be there at the time we promise. When you schedule a service call, we can give you a specific time that our technician will arrive at your home or place of business.

Using sophisticated instruments we can test the performance of your home comfort system whenever we visit your home. Our technician will share the results of these tests with you and give you our exclusive written "Report Card" to assure you that your energy dollars are being used as wisely as possible. We want to help you Use Less and Save More.

With Burns & McBride Home Comfort, there are never any hidden charges or last-minute add-on fees. We charge by the job, not by the hour. And Burns & McBride Home Comfort technicians will always tell you the price before they begin work and give you options so you can make a wise decision for you and your family.

We are a service company - not a sales company. Since we are a service company, we have our staff of technicians rotate on a night call shift. We are available 24 hours a day, 7 days a week for heating or cooling emergencies. We will also call you 30 minutes in advance of your service technician's arrival so you don't have to waste your valuable time waiting or worrying.

Our technicians will arrive at your home prepared with a truck that is completely stocked with all of the necessary tools, equipment and materials required to do the job. No time will be wasted going to a hardware store or back to the shop in order to get the proper parts and supplies.